EMBERRACK · UPDATED NOVEMBER 2026

Service terms

Our service

EmberRack provides shared web hosting. Requests are manually reviewed and may be declined for capacity or abuse concerns. Paid service starts after account preparation and confirmed payment. Domain registration, email hosting, and guaranteed server resources are not included. Custom-domain setup requires ownership verification and support assistance.

Plans and payment

Spark is free: one static site with 100 MB storage on an EmberRack subdomain. Kindle is $5/month (5 GB, 3 sites, 3 databases, 50 GB monthly transfer); Flame is $9/month (10 GB, 5 sites, 5 databases, 100 GB transfer); Forge is $19/month (20 GB, 10 sites, 10 databases, 200 GB transfer). Prices are USD. Paid plans renew monthly through Stripe under Steelcrest Investigations until canceled. Use Manage billing to cancel at the end of your paid period. No automatic overage purchases are made; limits may restrict service. Contact support about billing errors or refund requests, which are reviewed individually, subject to applicable consumer rights.

Free hosting and advertising

Spark has no ads at launch. We may add advertising to free sites later and will give advance notice in your account dashboard before ads begin. You may remove your site or request a paid plan. Paid plans remain ad-free. Free transfer is subject to fair use; high traffic may require limits or a paid plan. Free hosting does not include PHP, databases, or custom domains.

Acceptable use

You are responsible for your content and must have permission to publish it. Do not use the service for phishing, malware, spam, illegal content, credential theft, proxy services, cryptocurrency mining, or activity that interferes with other customers. We may restrict abusive or resource-intensive accounts. Keep software updated and protect your passwords.

Availability and backups

This is a small shared-hosting service without an uptime SLA or guaranteed support response time. Maintain your own off-server backups. Local operational backups are not a substitute for your backups. Service may be interrupted for maintenance, billing issues, or abuse handling. Contact dashboard support to request export, account closure, or a plan change.

Contact

Send hosting, billing, privacy, or abuse questions through account support. Replies appear in your dashboard.